All Testimonials

testimonial-5:
"It was very entertaining and engaging, I liked that it was very well organized and the information was helpful, specifically the body language part." (Anonymous)
Total Awareness
testimonial-6:
"I really enjoyed and took a lot away from the reality based training (sidewalk on Fisgard St and Johnson St Parkade). Matty’s acting was great and the scenarios were exactly what we deal with. I liked the verbal instruction and creating different scenarios. Seemed hands on training. Happy there wasn’t a bunch of note taking. The enthusiasm from the instructors kept me engaged throughout the training." (Anonymous)
Managing Aggressive People
testimonial-9:
"Remembering to keep safe at all times. Kris’s awesome work ethic that’s to the point. Matt’s acting is also good at making it all realistic." (Anonymous)
Total Awareness
testimonial-11:
"A good presentation and scenario acting. Good feedback on the spot. Easy to listen and relate to someone who had been on the street dealing with similar situations. More practical than theoretical." (Anonymous)
Managing Aggressive People
testimonial-17:
"Excellent first hand experience and stories." (Anonymous)
Report Writing, Note Taking, Articulation
testimonial-18:
"Not at all what I expected. Great seminar. I really liked how Chris gave excellent examples. I really liked that he didn’t sugar coat things and used “real” language. Great tools to use at work and in real life. Thank you." (Anonymous)
Managing Aggressive People
testimonial-19:
"Chris is an engaging speaker. Doses of humour keep it light but the police background shows that he speaks from experience. I appreciate the focus on de-escalation, tips on how to be approachable/ understood/ likeable and that simply listening can sometimes be enough." (Anonymous)
Managing Aggressive People
testimonial-22:
"Great instructor. Good to have Victoria problems as examples. Instructor was well aware of our challenges and the clients we deal with. Thank you!" (Anonymous)
Security
testimonial-23:
"Facts followed up with relevant examples. Relatable info." (Anonymous)
Report Writing, Note Taking, Articulation
testimonial-25:
"Loved the personal stories. Great speaker. Great sense of humour. Good pacing." (Anonymous)
Customer Service Excellence
testimonial-30:
"Everything was great. Thank you!" (Anonymous)
Report Writing, Note Taking, Articulation
testimonial-31:
"As someone who has worked in emergency services I can confirm that this course is relevant and accurate to real world scenarios. I also appreciate that the instructor has experience with what he is teaching which adds credibility to his presentation. This was a great refresher and I think it is useful in our workplace." (Anonymous)
Managing Aggressive People
testimonial-32:
"Good presentation. Clear. Very relevant." (Anonymous)
Report Writing, Note Taking, Articulation
testimonial-33:
"I admit, I was skeptical about receiving this training from a former police officer but I was pleasantly surprised with the focus on empathy and hearing the other sides perspective. Thank you." (Anonymous)
Managing Aggressive People
testimonial-40:
"Very wonderful presentation. I enjoyed listening to the instructors personal experience that we could relate to emotionally. Great Presentation!" (Anonymous)
Customer Service Excellence
testimonial-41:
"Very useful. Covered a lot of topics. Great engagement. Good use of examples. Good participation. Helpful tips. Lots of useful tools for identifying and de-escalating conflict before it becomes aggressive or violent." (Anonymous)
Managing Aggressive People
testimonial-44:
"Great content. Delivered a lot of information in a short period of time. Good staff engagement." (Anonymous)
Security
testimonial-47:
"Very well presented. Informative. Captivating." (Anonymous)
Customer Service Excellence
testimonial-51:
"Interactive. Animated and engaging. Examples were practical for work setting and in general can be applied across many situations in life. Flow was a pace I liked." (Anonymous)
Total Awareness
testimonial-54:
"Gave clear easy ideas that can keep myself and my colleagues safer on calls, ideas that will allow us to work better with other agencies, reminder what is most important, ideas to share with my family" (Anonymous)
First Responders
testimonial-56:
"Informative. Fun learning. Great stories. Relatable. (Instructor) kept the pace and kept us on target. Engaging." (Anonymous)
Customer Service Excellence
testimonial-67:
"Learned new techniques. Engaging. Enjoyed discussions." (Anonymous)
Total Awareness
testimonial-78:
"Covered a broad range of topics." (Anonymous)
Customer Service Excellence
testimonial-80:
"Engaging. Honest. Useful. Great!" (Anonymous)
Customer Service Excellence
testimonial-81:
"I have found your tips and tricks to be helpful. You provided great context and understanding. I’ve done martial arts training and found a lot of your skills aligned with previous knowledge." (Anonymous)
Total Awareness
testimonial-84:
"Excellent job. You have the life long experience to run this course. You didn’t make me feel like I should fear my job." (Anonymous)
Managing Aggressive People
testimonial-87:
"Sharing personal experiences and making it relevant to the audience. Talking about stress response and its individuality. Personal tips such as removing the ego from a conversation." (Anonymous)
Managing Aggressive People
testimonial-88:
"Your presentation style is great! Loved the stories. Made it real. Great job making the strategies applicable to our workplace. The portion on resilience is often overlooked- thank you for the great way you presented that." (Anonymous)
Managing Aggressive People
testimonial-91:
"Very informative. Great practical examples. Interactive and fun. Related everything that you could to the gardens. Felt personal and not just like a seminar." (Anonymous)
Managing Aggressive People
testimonial-92:
"I thought the examples given/ used were really good and impactful. You did a good job of engaging all of our team members. You did a great job. Thank you for joining us today." (Anonymous)
Mental Health on the Front Line
testimonial-95:
"How to introduce yourself to come across as being likeable and helpful. How to position yourself effectively and approach in partners." (Anonymous)
Managing Aggressive People
testimonial-107:
"Kris, I thought the training was excellent, I will be far more conscious of my body positioning in many different situations going forward" (Anonymous)
First Responders
testimonial-108:
"Amazing course, Learned a lot, lots of takeaways to use when on calls especially Pandora/ Johnson area" (Anonymous)
First Responders
testimonial-114:
"Instructors were phenomenal; engaging and knowledgeable." (Anonymous)
First Responders
testimonial-115:
"Great situational training at calls, its something we have never had… and need. Clear and concise." (Anonymous)
First Responders
testimonial-116:
"Appreciate the mutual respect and having fun in the jobs, thank you for sharing the new tools, I will use these and try better to have a larger perspective at a sceneI liked all the stories, I liked that you called people up and didn’t wait for volunteers, I liked that the info was succinct and to the point." (Anonymous)
First Responders
testimonial-119:
"You understand the world of first responders and do a great job of making that obvious, relate to us well, accommodate our world (jokes, let us be stupid)." (Anonymous)
First Responders
testimonial-121:
"Good sense of humour, good rapport and understanding of fire department role in emergency service delivery, good take away information that will help firefighters safety in the field, raised awareness about potential hazards in the field and how to handle tactically." (Anonymous)
First Responders
testimonial-122:
"The use of actual situations as delivery tools. Taking the time to understand the fire world." (Anonymous)
First Responders
testimonial-123:
"Appreciate the real life experience, not just theory." (Anonymous)
First Responders
testimonial-125:
"Great engaging delivery, humble and inquisitive approach, you know you do or change something, and it just makes sense? You then wonder why it wasn’t always done that way. Your course makes 100% sense, and I’m glad to have participated." (Anonymous)
First Responders
testimonial-126:
"Entertaining and engaging, resourceful, use of examples and real world experiences, ability to have the back and forth with the crew really helped and allowed everyone to open up and feel relaxed." (Anonymous)
First Responders
testimonial-127:
"Increasing mixing of police, fire, ambulance, great communication, so many takeaways for real life in the field, transferable across agenciesReal world examples bridging the jobs, disseminating calls we have had in recent weeks/ months, great delivery, timely." (Anonymous)
First Responders
testimonial-128:
"Subject knowledge excellent, engaging- interesting presentation, real life scenarios, Beneficial coming from a police officer, credible, understanding challenges." (Anonymous)
First Responders
testimonial-130:
"Well done, great job describing situations that relate to our job. Thanks Kris, enjoyed the course good information/ content, real life examples" (Anonymous)
Customer Service Excellence
testimonial-131:
"Thanks Kris! Great training, you provided lots of tools for me to use on the job." (Anonymous)
Customer Service Excellence
testimonial-132:
"Thank you so much. This course was amazing in so many ways. It challenged me more that I could have ever imagined. I appreciate how good you were with dealing with trauma response. Thank you for being vulnerable and sharing personal stories… so impactful." (Anonymous)
Bylaw
testimonial-133:
"You guys were awesome, the scenarios were accurate to real life and the skills gained from these will definitely help me in my work. Thank you for all your knowledge and passion. The scenarios felt very real, was a fun learning experience, good balance of theory and practical." (Anonymous)
Bylaw
testimonial-134:
"I really liked how you engaged all of us and kept us in line when needed, I really liked how many breaks we took because it kept me focused all day. I like the way you present and your humor. You made me feel very comfortable within the first 5 minutes I entered the room. I learnt a lot. Thanks so much." (Anonymous)
Bylaw
testimonial-135:
"Informative, well presented, relevant material" (Anonymous)
Total Awareness

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